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Support Game crashes when i try to open

Discussion in 'Support' started by PrinceAP0, Aug 16, 2017.

  1. PrinceAP0

    PrinceAP0 New Member

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    Game crashing when i attempt to start it (with or without the launcher)
    Log :

    [0003.00] Log: IGLDevice: OpenGLDevice
    [0003.00] Log: OpenGL Device: Intel Bear Lake B
    [0003.00] Log: OpenGL Driver: 1.4.0 - Build 8.14.10.1930
    [0003.00] Log: OpenGL Vendor: Intel
    [0003.00] Log: MojoShader Profile:
    [0003.03] Log: EXT_swap_control_tear unsupported. Fall back to standard VSync.


    i have Windows 7 x86 (32-Bit) , .Netframework and Visual C++ are both updated
    any help would be appreciated :)
     
  2. Lennian

    Lennian Dark Lord of Team Amorous Team Amorous

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    IS it a hard windows crash, or soft-crash with warning message from the game? Do you hear game music? The video card the log mentions is not that awesome tho. I would recommend attempting an update of your intel drivers, just to be sure.

    https://en.wikipedia.org/wiki/Intel_P35 - For as far as I can gather, this does not support OpenGL 2.1 - which is a requirement.

    This is probably the driver you need, not sure though: https://downloadcenter.intel.com/do...s-Media-Accelerator-Driver-for-Windows-7-exe-

    Maybe you can share the make and number of your laptop/PC?
     

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